About Us

Bernbach Travel was established in 2020 when the owners wanted to share their love of travel and travel planning with their clients. With many years of experience under them, they have built a strong and dedicated team to help clients all over the US. Each vacation package is celebrated when booked, it makes us just as happy as it makes you when you finally get to put that deposit down on a vacation you have been dreaming about. It is with knowledge, integrity and heart that we build the perfect vacation package for you and your family. All of the agents at Bernbach Travel take great pride in learning and exploring different destinations so that we are giving you the full service planning you deserve.

Our Services

Explore Destinations

Meet the Owners

Heather

Heather has been in the travel industry for many years and loves to help friends and families create memories through travel. Heather is married and is a mother of 2 wonderful kids and loves to travel with her family or with friends. As a child, she didn’t have the opportunity to travel much and that is where researching destinations became a hobby. She used to dream of the wonderful places that she would someday visit. While creating custom vacation packages, Heather puts all of the research and work into each vacation as she does her own travel. Heather loves the planning process down to each small detail and promises the same to all of her clients.

Heather travels to the most popular destinations so that she can bring first-hand knowledge back to her clients. Heather is a Certified Sandals/Beaches Specialist as well as an AMR Resort Master Agent, trained in the Disney College of Knowledge, Jamaica specialist and so many more certifications. She never stops learning for her clients. She specializes in Group Travel, specifically high school groups, Destination Weddings, All-Inclusive travel and European adventures; but still loves planning even the smallest escapes or theme park fun.

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Sara

Sara has a passion for all things travel! She is married and has five children, and they love traveling to new destinations annually. Sara has almost 30 years of combined travel management experience, including sales, leadership and now business owner. She has traveled across the globe including Africa, Europe, Canada and the Caribbean. What started as a passion for planning Disney vacations, she now has extensive experience planning All Inclusive travel, honeymoons and destination weddings. She builds custom itineraries to Europe and across the globe, and has a heart for all things Africa.

Sara prides herself on staying up to date on the latest training and protocols and not only is a Certified Sandals/Beaches specialist, she holds many certifications in the industry including being an AM Resorts Master Agent. Planning is what started this passion and she makes sure your travels are perfectly planned from start to finish.

From domestic travel, all inclusive, groups, destination weddings, cruises, luxury travel to bucket list dreams – I want to help make that dream a reality.

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Meet Our Team

Bernbach Travel is very fortunate to have agents across the US specializing in all areas of travel. Whether you are looking for a well planned theme park visit or a relaxing oceanfront escape, we have an agent for every area of travel.

Bill and Lindsey

Bill and Lindsey Smith joined Bernbach Travel in January 2021. Bill and Lindsey have been traveling the globe together for 15 years. The charm of the Caribbean and the family fun of Disney are just two destinations that they enjoy visiting. Bill and Lindsey decided to join Bernbach Travel because they want to share their love of travel with the world! Bill and Lindsey live in Raleigh, NC and have one son, Jackson. Both are happy to plan your travel to any destination in the US or the world!

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Jordan

Hey Y’all! My name is Jordan! I’m from Willow Spring, NC! I have a Golden Retriever named Sadie Grace! I’ve worked in Postpartum/ NICU for about 5 years. Recently, I have always had a passion for traveling and experiencing new places and cultures. When I took my first visit to my favorite island, Turks and Caicos, I knew I wanted to grow more into the travel industry! International, All Inclusive, Cruises, Disney and anything in between, Let’s cross it off your bucket list!!

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Hannah

My name is Hannah! I am a mom to 3 wonderful kids. My love for Disney started when we took our kids for the first time, seeing the magic in their eyes was all it took for me. My obsession with Disney World and my love for helping people plan their magical trips is what led me to become a travel agent. I specialize in Disney World and Universal Studios, but I am working on expanding my knowledge of travel.

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Kim

Kim is a part-time preschool teacher who loves to travel with her family during her school breaks. She believes that the experience of seeing the world is one of the greatest learning experiences her family can have. Kim loves to immerse herself in the culture of the country she is visiting, eat the local cuisine, talk to the people, and see the sights. She has traveled to the Caribbean, Europe, and Mexico/Central America, as well as all over our beautiful country (including Disney World, Disneyland, and Universal). She and her family also enjoy cruising and taking ski vacations in the Western US. She would love to help you make all of your travel dreams come true!

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Amanda

I’m Amanda. I’m from Fuquay Varina NC. I’m a Mother of 5 and have 2 amazing grandkids. I have always loved to travel, even when I wasn’t doing it as much as I liked. I get asked all the time “where to next” because I’m always going somewhere even if it’s quick 1 or 2 day trips. I got into the travel business because family and friends would look to me to plan their trips due to the fact that I am so detail oriented- I research everything, down to the very last detail. I love it, and seeing as I was already doing it for them, I thought I would try my hand and doing it professionally. I would love to help you check places off your bucket list or plan your perfect vacation.

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Karen

My name is Karen and I am a full time Digital Marketer, from Iowa, with a passion for travel, with my favorite way to travel – Cruising! I am married and a mother of 2 grown children, one married who recently made me a grandma, and the other currently living in Florida. When we became empty nesters, I decided to take my travel passion to another level and use my love of travel planning to help others that don’t know where to begin or have the time. I specialize in cruises and all-inclusive, but would love to help with ALL of your travel needs! Let your next adventure begin with me.

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Claire

Hi everybody, I’m Claire! I was born and raised in Brighton, MI and while I love all things Michigan, there is nothing that compares to getting out of the “bubble” and experiencing a new destination. I am a certified Sandals and Beaches specialist as well as a certified Autism Travel Professional. As a travel agent, my goal is to utilize my love and attention to detail to benefit you as the client, customizing any vacation to meet your needs and wishes. I specialize in All-Inclusive resort, Disney, Universal and both Disney and non-Disney cruise vacations. I genuinely can’t wait to help your family create lifelong vacation memories and hopefully develop an ongoing relationship with you as your travel agent.

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Jillian

My name is Jillian! I have always loved traveling ever since I was little and have been to many places all over the world. My favorite place to go to is Walt Disney World and I have been going there every year since before I was a year old. I am from Grosse Pointe Woods, Michigan and live with my husband, daughter, and two dogs. I love to build new memories and see the Disney magic through my daughter’s eyes, like I did as a child with my parents. I have traveled to Europe many times, Hawaii numerous times, Bahamas, Canada, different states throughout our country, and a few cruises. My love and knowledge for Disney ultimately gave me the opportunity to help my friends and family plan their trips, which led me to become a travel agent. I want people to experience and have the opportunity to create memories and adventures as they travel all over the world.

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Kathy

Hey all, I’m Kathy. I live in Central Florida with my two daughters and a very spoiled dog. I’ve lived in almost each region of our beautiful country and have made wonderful long lasting friends in each area. My vacation obsession is Disney. It’s a healthy obsession, I swear. As an annual passholder, I get to visit often . I have lots of knowledge of the parks and would love to build your dream vacation. I’m a homeschool mom, cheer coach, and Girl Scout leader. I love to read, workout, and paint. I am dedicated to making your dream Disney or Universal vacation a reality. Let’s dream together!

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Rana

My love for travel was ignited during my first adventure to Europe over 30 years ago and it’s been a passion ever since. Over the years, my family and I have embarked on many journeys that have taken us from the warm sands of Maui to the lively Oktoberfest tents in Munich and from the serene waterfalls of Iceland to the Mickey waffle character breakfasts at Disney. I understand that traveling is a chance to create lasting memories for you and your loved ones that will be cherished for a lifetime. Whether it’s a sun-soaked beach getaway, a magical theme park vacation, a fun-filled cruise ship voyage, or an epic journey to explore ancient wonders in foreign lands, I am here to design experiences that cater to your unique interests and desires.

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Jeri

Hello, I’m Jeri Horne, a seasoned traveler and travel agent with a passion for turning dreams into destinations. As a dedicated mom of two and a self-made entrepreneur, I understand the importance of creating cherished memories with loved ones. My love for travel stems from the belief that enriching one’s life through exploration is a gift we all deserve. Whether it’s crafting a family adventure, a romantic getaway, or a solo expedition, I’m here to curate experiences that leave lasting impressions.

I specialize in curating once in a lifetime vacations for families, couples, or solo adventurers. My soft spot is for the girlies looking for a relaxing escape. I call these my Soft Life Escapes. Whether you’re looking to let your hair down after a long year or reconnect with your tribe. I got you covered!

When I’m not crafting unforgettable itineraries, you’ll find me refilling my own cup, often accompanied by the soothing beats of Lofi music while traveling to a new destination. Let’s embark on a personalized travel experience that transcends your expectations. Together, we’ll explore the world, one cherished memory at a time.

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Allison

Hi Travelers! My name is Allison and I am excited to lend my expertise and experience to help you book your next vacation. Growing up in the industry, travel is in my blood and has been a hobby my entire life. As a child, my mom worked for Pan Am and then became a travel agent so I have been helping plan trips since I was in grade school. Over the last 20 years I have traveled around the world including Europe, Asia, Caribbean, Canada, and all over the US. I am a travel expert on Sandals/Beaches, Royal Caribbean, Globus Travel, Delta Vacations, Disney and Universal Vacations and MORE. I have worked with many families, couples and individuals planning their dream vacations on any budget and helping them make memories that will last a lifetime. I am excited to hear from you to start planning your next trip.

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Lori

My name is Lori and I’m from Michigan. I’m married and have 3 wonderful boys. My passion for travel started when I was very young. My family would adventure to one new state every year along with going to Disney World. My passion has flowed over to my own family. We love trying new destinations and making memories. Nothing beats being spoiled at an all inclusive resort! I have been known as our family/friend vacation planner which is why I got into the travel agency business. I’d love to help you get to your next destination and create memories that will last a lifetime!

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Lindsey

Hi! I’m Lindsey Weeks, from North Carolina. I’m a former elementary school teacher, and now homeschool my 3 children. My family and I enjoy traveling together as often as we can. Our favorite destinations include Walt Disney World, and many beaches along the east coast. When my husband and I get the chance to travel alone, we love to take cruises, or fly to a new place. Our favorite trips include Caribbean cruises, NYC for Christmas, and Las Vegas. I’d love to help your family plan an unforgettable vacation!

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Emily

My name is Emily. My parents and grandparents instilled a love for travel in me from a very young age. This passion has followed me into my adult life- my fiancé and I are currently working on staying in all 50 states! My favorite destination is Walt Disney World and I would love the opportunity to make your trip the most magical experience possible. Whether you want a relaxing all-inclusive resort, cruise, or anything in between I cannot wait to help you create lifelong memories you will cherish forever!

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Jenny

My name is Jenny! I have been married for 23 years and we have 3 wonderful children. All of whom we’ve homeschooled for the last 11 years. We have a Yorkipoo who is obsessed with her mom! Our favorite family trips have been to Disney and a cruise to the Bahamas. I’ve always enjoyed planning our family trips and it was only fitting to become a travel agent, when I’ve been asked by so many relatives to help plan their vacations. My hope is that I can make my clients’ vacation wishes become a reality and make a list of memories that I have with my family at the same time.

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Mary Kay

Hi! My name is Mary Kay Fiorillo, and I live in Cumming, Georgia with my husband of 30 years. We have 3 children and 2 dogs, and we all love to travel and explore! My husband and I both are the children of airline employees, which opened up a world of travel from a very early age. As a child, my parents took our family all over the place, but somehow, we most frequently ended up in another amazing European country! That’s how my early love of travel began. I love sharing experiences and destinations with anyone and everyone willing to listen! While I love planning memories in Europe, I’m always planning all-inclusive getaways to the Caribbean or Mexico, experiences in Central America, trips to the amazing Ski Resorts in North America and the breathtaking National Parks right here at home! I look forward to working with you and your family soon.

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Carolyn

Carolyn is a passionate agent with a love for road trips (been to 47 states in the US), Disney, Universal, Cruises, All-Inclusive Resorts and European Travel. With a specialty in family travel, Carolyn expertly crafts unforgettable vacations tailored to each client’s unique needs. Her extensive knowledge and personal experiences allow her to provide insider tips and exceptional service, ensuring that every journey is both magical and memorable Whether planning a family getaway to a theme park or an enchanting European adventure or a six state, national park road trip, Carolyn is dedicated to making dream vacations a reality

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Join Our Team

Do you love to travel? Are you always the one making the plans for your family and friends? We would love to talk with you about joining our team.

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